WARNING re tyre/wheel transporting

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kodiaq
Posts: 841
Joined: Fri Aug 31, 2018 6:33 pm
Location: Poole, Dorset.

Post by kodiaq »

I bought 4 wheels and tyres from a fellow Yeti/Karoq forums member in North Yorkshire sending to Poole Dorset.
Paisley Transport, £35. Bargain we thought.
1. they are only a handling company the actual transport is sub conn'd to APC.
2. They delivered 3 wheels. and lost the 4th. It ook them 4 days to find it. Then the local branch had no record of it in spite of being found in the northern hub.
3. it turned up unannounced.
4 . WITHOUT the wheel centre badge which they had lost.
Each wheel was immaculately packed in bubblewrap and cardboard boxes, done up with string and Gaffer tape.
5. every box was torn on delivery.
The seller and I wrote over two dozen emails to each other and the same to Paisley /APC.
The seller made a claim for partial loss for the centre cap which was horendously expensive and had to be ordered from Alutec in Germany.
Paisley/APC kept writing to both of us, claimed the label had fallen off, they wanted photo of wheel then packaging, then label then centre cap all one at a time. Just delaying tactics. My last email to the CEO of APC plus one of their directors and Pasley H.O. has gone un answered for over a week.
They are total cr@p use them at your peril!.
Colin Lambert.
Poole, Dorset.
Diploma Auto Eng.
Moderator Karoq & HR-V Fora.
(Kodiaq Forum Moderator, resigned!)

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