Sending navigation route to car

All Skoda Karoq related discussions
Post Reply
Swprugby
Posts: 5
Joined: Thu May 13, 2021 10:27 am

Sending navigation route to car

Post by Swprugby » Wed Jun 09, 2021 2:06 pm

Hi
Have my Skoda Connect all set up fully a few weeks ago and everything works as it should except when I try to send Satnav details to the car via connect app.
It allows me to do it on the app and seems to send ok however it never reaches the car and I cannot find anything within the navigation in the infotainment system where it is actually stored or even if it has ever reached the car at all.
I have the Amunsden system in my 21 Karoq Sportline.
Any suggestions on how I send the navigation to the car via the connect app would be appreciated as it’s very frustrating
Thanks
Jason.

User avatar
CJJE
Posts: 168
Joined: Sat Mar 28, 2020 6:39 pm
Location: Stone, Staffordshire

Re: Sending navigation route to car

Post by CJJE » Wed Jun 09, 2021 3:12 pm

I tried it last night from my phone app, and although it said it had sent the trip to my MY21 Sportline (also with the MIB3 Amundsen) nothing appeared there this morning.

But having seen your post I've just tried it again using the Skoda Connect website https://www.skoda-connect.com

This time when I set up the trip again, I was told it had sent the DESTINATION (not route) to my car. And when I turned on the ignition in the car, after a few minutes text appeared on the infotainment screen over the top of the radio presets. This had a message saying that "The Following Destination has been received." Scrolling down the text box gave me the destination I'd entered and "Details of it will be deleted after a set number of days." Below that I had three touch boxes saying Cancel, Save or View. I touched 'View' and the car then calculated the route to the destination (letting me choose between three routes as usual even though the website had just shown me one route.

So it seems to be able to send the destination to the car but not a chosen route or details of any stopovers that you had been able to set up on the website.

Further investigations are needed to see if I can also do it via the Android phone app :)

Chris
MY21 Race Blue Karoq Sportline 2.0TSI with PS/DCC, Virtual Cockpit, Heated Windscreen, Spare Wheel & Area View. Ordered 2/6/20, built 21/10/20 and collected 16/11/20! :D

e999sam
Posts: 10
Joined: Tue Jan 19, 2021 5:30 pm

Re: Sending navigation route to car

Post by e999sam » Wed Jun 09, 2021 8:24 pm

I’ve had the same problem sometimes it works sometimes it doesn’t. I’ve been in touch with the dealer and Skoda but they have failed to come up with a solution.

User avatar
CJJE
Posts: 168
Joined: Sat Mar 28, 2020 6:39 pm
Location: Stone, Staffordshire

Re: Sending navigation route to car

Post by CJJE » Thu Jun 10, 2021 10:37 am

I've tried again, sending a route from my phone last night, which appeared in the car when I turned on the ignition this morning.
The phone app's instruction to find it in the car's Skoda Connect section is wrong for the Amundsen (as I can't find any such section) but the destination appeared after a few minutes just as I described above. The car downloaded a software update a few weeks ago which may have got it working, but I've no way of seeing the software version level. The system information you see by touching Menu / Settings / System Information just tell you the navigation database version (21.2 for me) and the Radio Database version (1.30.16). Neither of these have changed since the end of April.
MY21 Race Blue Karoq Sportline 2.0TSI with PS/DCC, Virtual Cockpit, Heated Windscreen, Spare Wheel & Area View. Ordered 2/6/20, built 21/10/20 and collected 16/11/20! :D

Swprugby
Posts: 5
Joined: Thu May 13, 2021 10:27 am

Re: Sending navigation route to car

Post by Swprugby » Thu Jun 10, 2021 7:39 pm

Have just tried sending the destination from the connect website and not the connect app on my phone and it worked perfectly.
Soon as I turned the ignition on within a few seconds a message came up saying a destination had been recieved and it gives you the option to view, save etc.
So it only works if you use the connect website and not the app on your phone.

User avatar
CJJE
Posts: 168
Joined: Sat Mar 28, 2020 6:39 pm
Location: Stone, Staffordshire

Re: Sending navigation route to car

Post by CJJE » Thu Jun 10, 2021 9:44 pm

Well it worked for me this morning from my Android phone... for the first time. So it seems to agree with your earlier findings that sometimes it works and sometimes it doesn't? The good thing is that when it does work it lets you send it destinations that can't be found in the car's satnav search. My test was the RSPB reserve at Minsmere... When I tried to find that as a destination in the car, it was giving me destinations in Eastern Europe starting with RSP, but not Minsmere. But the phone app found it instantly, and then sent it to the car.
MY21 Race Blue Karoq Sportline 2.0TSI with PS/DCC, Virtual Cockpit, Heated Windscreen, Spare Wheel & Area View. Ordered 2/6/20, built 21/10/20 and collected 16/11/20! :D

Post Reply