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Phone won't connect

Posted: Thu Nov 07, 2019 2:07 pm
by growlergarland
When I picked up my Karoq in September, the salesman successfully took me through the routine of pairing my mobile phone. However, since then I have had intermittent connectivity. It will work fine for a week or so, then suddenly stop. I have tried rebooting both the phone and the car but without success. Then, a few days later, all is ok again.

Does anyone know how to force the system back into the initial pairing procedure? There is nothing I can see on the menu. Do I have faulty software?

By the way, my phone is relatively new and works fine with other bluetooth devices.